Shipping policy
Shipping Policy
Thank you for shopping with ARThinkso! Below is everything you need to know about our shipping process.
📦 Processing Time
All orders are processed within 2–5 business days. Custom or made-to-order items (such as personalized artwork) may take up to 7 business days.
You will receive a confirmation email once your order has been dispatched.
🚚 Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Destination | Estimated Delivery Time | Shipping Provider |
|---|---|---|
| United Kingdom | 2–4 business days | Royal Mail / Evri |
| Europe | 5–10 business days | International Courier |
| Rest of World | 7–15 business days | DHL / FedEx / Other |
Delivery times are approximate and may vary depending on destination, customs, and local postal delays.
🆓 Free Shipping Thresholds
We offer free shipping for qualifying orders based on the destination:
United Kingdom — Orders £100.00 and up: Free Shipping
EU (European Union) — Orders €150.00 and up: Free Shipping
Non-EU Europe — Orders £180.00 and up: Free Shipping
USA — Orders $200.00 and up: Free Shipping
International (Rest of World) — Orders £250.00 and up: Free Shipping
🌍 International Shipping
We ship worldwide. Please note that customs duties, taxes, and import fees may apply for international orders. These charges are the buyer’s responsibility.
📦 Packaging
We take great care in packaging your order securely to ensure it arrives in perfect condition. Art prints are shipped flat or rolled in tubes depending on size and type.
📬 Order Tracking
Once your order ships, we’ll email you a tracking number. If tracking isn’t available for your shipping method, we’ll provide an estimated delivery timeframe.
🚫 Delays or Delivery Issues
We are not responsible for delays caused by postal services, customs, or incorrect shipping information provided at checkout.
If your order is significantly delayed or arrives damaged, please contact us at arthinkso@gmail.com and we will do our best to resolve the issue.
✏️ Address Accuracy
Please double-check your shipping address before placing your order. Orders sent to incorrect addresses due to customer error are not eligible for refund or replacement.
📩 Questions?
If you have any questions about shipping, feel free to contact us at arthinkso@gmail.com — we're here to help!